Packing & Moving Tips

· Before you start calling randomly for quotes, get a pen & paper, make notes, write down which company you speak to and a contact name. You’ll be surprised to know how many times the same person has phoned me 3 and more times to get a quote!

· Ensure you supply the correct postcodes and address details (at both ends) If you plan any additional “quick” stops, tell us before, not on the day!

· Who’s doing the loading/unloading? (If you require an exclusive removal service – that costs more!) Don’t say it might be 2/3/4 helpers and when we turn up there’s one (you!) Sadly mostly people seem to not have any friends when they move but do try and invite some friends over, this will save you time and money! Please note all quotes are for 1 man and Van, unless otherwise stated.

· Be as accurate as you possibly can. Try and make an inventory list before calling. What floors? This is important. It takes a lot longer to move someone from the 4^th floor than the ground floor. What is parking like at both ends? Don’t expect us to walk with heavy items around the corner! It is the customer’s responsibility to ensure (and pay where needed) for safe and suitable parking. Inform us if there’s any road works or diversions on the way or in your street.

· Boxes: Be sensible in packing. Don’t put your books and heavy items in big boxes. Use smaller boxes for heavier items. If you can’t lift the boxes, what makes you think anyone else can?

· Don’t use old and recycled boxes. Remember this is your belongings. Pack it safely and securely. Boxes that break and tear is solely the customers responsibility. If you’re using plastic, newspapers, bubble wrap or cheap black bags, expect problems.

· If you have any Ikea or flat packed styled furniture please ensure that these are dismantled before we arrive. Since most of this type of furniture is built in the room it best to dismantle it for safe handling and removal as they usually don’t fit through doors, hallways or staircases.

· Large pieces of furniture i.e sofas, wall units, side boards etc, make sure they fit through the doors at both ends. You might have built an extension to your house and can’t get it out.

If you’re unsure about anything, we recommend a free site visit

On the day:

· Have a parking space cleared for us

· Be ready, don’t still be packing

· Make sure you have the new keys/rights to move in

· Make sure all people involved (new and old address) are available

· Where needed remove doors and clear hallways

· White appliances unplugged and unplumbed and ready to go

· All flat packed furniture is dismantled where needed

· It is expected from the customer to help with the loading and unloading unless otherwise advised before hand

· Quotes are not for our unlimited time and labour

· If the volume of goods are much more than explained/quoted for, we will charge more. We hear daily that customers say they didn’t realise they had so much stuff. We understand this, that’s why we do allow for a certain amount extra but all within reason.

· Please have payment ready after completion of job.

· For long distance jobs 50% deposit is required when we load and balance on completion.

We understand things don’t always go according to plan. We can accommodate most situations and are flexible on most things but remember like all things in life it’s usually not free (it’s our time & labour) and does work both ways.

Packing and Moving Tips

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